Privacy Policy

At Queenberry, Inc. (“Queenberry,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our products and services.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

  • Name, email address, shipping and billing address

  • Payment information (processed securely through trusted payment gateways)

  • Order history and customer support messages

b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address, browser type, and device identifiers

  • Pages visited, time spent on site, and referring URLs

  • Cookies or similar technologies for site functionality and analytics

c. Cookies and Tracking

We use cookies to:

  • Remember your preferences and shopping cart

  • Improve website performance and personalize your experience

  • Measure and analyze traffic using analytics tools

You can control cookie settings in your browser at any time.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders

  • Communicate order updates or respond to inquiries

  • Improve website usability, products, and services

  • Send promotional offers and updates (only if you opt in)

  • Detect and prevent fraud or unauthorized access

3. How We Share Your Information

We do not sell or rent your personal data.
We may share information only as necessary to:

  • Service Providers: payment processors, shipping carriers, and website hosting partners

  • Legal Requirements: comply with applicable laws or valid legal requests

  • Business Operations: if we merge, reorganize, or transfer assets, your information may be included in that transaction

All third parties are required to handle your data securely and use it only for the intended purpose.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information against unauthorized access, loss, or misuse.
Your payment information is encrypted and processed securely through PCI-compliant gateways.

5. Your Rights and Choices

You may:

  • Access or correct your personal information by contacting us

  • Opt out of marketing emails by clicking “unsubscribe” in any message

  • Request deletion of your personal information, subject to legal requirements

If you are a California or EU resident, you may have additional privacy rights under the CCPA or GDPR.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

7. Children’s Privacy

Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal data, we will delete it promptly.

8. Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Queenberry, Inc.
San Jose, California, USA
Email: support@queenberry.com